Hot air balloon Marrakech: questions and answers

The whole trip takes 3 to 4 hours, from pickup at your riad to drop-off. The flight itself lasts about 40 minutes.

Pickup is at 4:00 or 5:00 in the morning, depending on the flight and time you choose. We confirm the exact time with you on WhatsApp before your flight.

Yes. Return transport from your riad, hotel or any address in Marrakech is included. Pickup from outside Marrakech is possible for an additional charge per vehicle, shown in your price when you book. More about pickup.

The price depends on the flight you choose (first, second or third), the number of passengers and where we pick you up. Fill in the booking form and you'll see your exact price before you send anything.

Each morning has three take-offs. The programme is the same for each: pickup, tea, a 40-minute flight, breakfast and your certificate. Only the take-off slot and the price change.

Yes. Tick “Private group” when you book and we'll send you the price for a balloon just for your group on WhatsApp. About private flights.

Return pickup in Marrakech, welcome tea and coffee, a 40-minute flight, a typical Moroccan buffet breakfast, a personalised calligraphy flight certificate and passenger insurance.

Warm layers, a jacket, a hat and comfortable closed shoes. It's cold before sunrise and warm after. High heels are not allowed. What to bring.

No. Pets are not allowed on the flight or in the vehicles.

Children are welcome when accompanied by an adult. Please tell us their ages when you book so we can confirm everything with you.

Safety comes first, so the pilot decides each morning whether the balloon can fly. If your flight is cancelled because of the weather, we offer you another date or a refund. Booking & cancellation policy.

Yes. Every passenger is covered by insurance for the flight. Insurance & safety.

Fill in the booking form, check your price, then send it to us on WhatsApp with one tap. Your booking is confirmed when we reply.